System Analyst - Pega

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Responsibilities

  • Work closely with key stakeholders to deliver projects and solutions.
  • Work closely with product vendor(s) to analyse change request, review system design, ensure compliance to technology architecture standards, software defect resolution and system deployment.
  • Accountable for the quality service delivery of the individual tasks assigned or team’s delivery for working group assignment.
  • Active participation in various projects and tasks activities assigned between teams in providing a complete end-to-end solution to business users.
  • Actively participate and contribute in technical feasibility study, user requirement evaluation and solution proposal.
  • Ability to perform system impact assessment for given change request, perform/review system design, prepare functional and technical specification, ensure compliance to technology architecture standards, software defect resolution and system deployment
  • Ability to provide support for applications under testing, conduct validation, investigation and resolve any technical issues reported
  • Perform coding and unit testing
  • Assist in the implementation of projects and enhancements
  • Technically competent to provide technical advice/resolution to team member and to involve in software changes
  • Perform SIT and provide UAT support, set up and maintain test environments, trouble shoot and resolve technical issues reported in projects
  • Plan and execute production system implementation
  • Develop applications and review technical documents, system implementation planning, checklist according to the System Development Life Cycle (SDLC) requirements

Requirements

  • 4 years of technical experience in system / software support and troubleshooting in Pega and with exposure to full SDLC. Or Fresh Graduates are encouraged to apply
  • Extensively involved in design and development of solutions on PRPC
  • PRPC Certified System Architect and PRPC Certified Senior System Architect
  • Possess technical knowledge in Pega system support with the following skillset:
  • Web based applications using Java & J2EE Technologies
  • Pega Rules Process Commander (PRPC) V6.x, V7.x
    • Tomcat6.0/Weblogic/WebSphere/JBoss
    • Windows or Linux server
    • MS SQL/Oracle DB
  • Other Technical knowledge good to have:
    • JavaScript, HTML, XML, WSDL
    • MQ
    • File transfer using Connect:Direct or SFTP
    • Kerberos
  • Possess positive working attitude, with resilience and good adaptability to take on different challenging assignments.
  • Able to multi-task
  • Willing to learn new skills or cross competency
  • Effective, with good self-initiative to learn and excel individually and as a team.
  • Experience in developing / supporting customer relationship management system and knowledge of the relevant operations are good advantages
  • Good soft skills in communication, writing, leadership, etc., are preferred
  • Essential to have a can do attitude to work under pressure and multi-tasking environment
  • Develop and review technical documents and other System Development Life Cycle (SDLC) related documents.
  • Able to work independently and lead a team
  • Flexible in working hours in order to provide late night support during project implementation