Application Support Executive

Application deadline closed.
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You are accountable and not limited to:-
Proficient in JDE ERP Application Modules, MTech and other application system with the ability to provide recommendations to improve the overall operations and efficiencies of the applications in order to support current and meet new business requirements.
Maintain a proactive approach in attending to users’ requests, indentify and troubleshoot problems, enquiries, provide advice and follow through in meeting user needs and expectations within a stipulated time to ensure smooth operation of the JDE ERP application, MTech and other application system.
Study / Analyze / Prepare requirement and technical specifications based on users’ requests in order to develop customized reports and new/enhanced application programs within a given deadline.
Provide and conduct pre-implementation test scenarios and test results for the customized reports and new/enhanced application programs.
Liaise and coordinate project/issues with our in house developers and vendor consultant in order to resolve issues and meet project deadlines.
Conduct in-house training to users on JDE ERP application, MTech and any proposed or new solutions.
Generate / maintain appropriate technical documentation, system manuals, workflow processes, procedures and guidelines.
Assist in every related area of Application system whenever required to ensure the continuous smooth running of the MIS department.
To perform any other tasks or assignments as directed by the management from time to time.

Apply to us if you are:-
Bachelor’s Degree in IT/Computer Science or equivalent
Willing to work in KL city centre.