

British American Tobacco GBS & IDT


Employer Details
- Sponsorship Status
- Industry
- Number of Employees501 - 1,000
- Nearby TransportationBus Station
Employer Description
We are British American Tobacco, a truly global company and an award-winning Top Employer, with a highly successful past and an exciting future ahead. As one of the leading tobacco and nicotine companies across the globe, with more than 250 brands in over 200 markets, we are always looking to offer our consumers new products, choices and advanced technologies. Today, we are here representing British American Tobacco Global Business Services (GBS) and Informational and Digital Technology (IDT).
British American Tobacco GBS is a shared services arm of British American Tobacco and we stands at the very forefront of our transformational journey. We are achievers and game-changers, and passionate about what we do. We are agile in embracing change, courageous in standing up for our ideas and contributions, and resilient in achieving our goals.
Each one of us in the Kuala Lumpur hub is part of the smooth running of our business in the entire Asia-Pacific and Middle East region. We are Finance and HR gurus making sure that the countless transactions needed to run our business every day get resolved in time and in full. We are HR masters handling the needs of the tens of thousands of colleagues who make our business possible in over 200 countries. We are Finance aces, shouldering our commercial markets with their company plan, pricing and excise needs while developing new systems using cutting edge A.I. technology that impacts our business in every corner of the world. We don’t just work, we innovate.
Informational and Digital Technology (IDT) is more than simply an IDT service provider. Our newly established technology hub in Kuala Lumpur is the home of Global Information and Digital Technology, supporting the business across 200 countries. Our IDT hub in Malaysia is leading the transformation from a ‘traditional’ Information Technology organisation to a modern, data driven and digitally enabled organization with the ambition of making BAT the most technology enabled Consumer Goods company in the world.
Together, GBS and IDT, harness the power of concepts like innovation hubs, digital cells, automation, AI, big data and design thinking to unlock real commercial value across our business. We drive our own digital transformation. We are our future makers, industry leaders and game changers.
This is the home of a highly dynamic and cross-cultural network of people with 18 nationalities who interact every day in more than 14 languages. A truly international work environment that serves as the backbone of our business.
As a global company in a fast-paced industry, we’re undergoing some of the most exciting changes in our history and we want you to be part of it. At BAT, we want to grow talent to develop future leaders and now is the perfect opportunity to join and help shape our journey. It is a chance to take control in a challenging environment and do something that you are passionate about.
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Additional Information
- LocationSunway GEO, Bandar Sunway

British American Tobacco GBS & IDT

Employer Description
We are British American Tobacco, a truly global company and an award-winning Top Employer, with a highly successful past and an exciting future ahead. As one of the leading tobacco and nicotine companies across the globe, with more than 250 brands in over 200 markets, we are always looking to offer our consumers new products, choices and advanced technologies. Today, we are here representing British American Tobacco Global Business Services (GBS) and Informational and Digital Technology (IDT).
British American Tobacco GBS is a shared services arm of British American Tobacco and we stands at the very forefront of our transformational journey. We are achievers and game-changers, and passionate about what we do. We are agile in embracing change, courageous in standing up for our ideas and contributions, and resilient in achieving our goals.
Each one of us in the Kuala Lumpur hub is part of the smooth running of our business in the entire Asia-Pacific and Middle East region. We are Finance and HR gurus making sure that the countless transactions needed to run our business every day get resolved in time and in full. We are HR masters handling the needs of the tens of thousands of colleagues who make our business possible in over 200 countries. We are Finance aces, shouldering our commercial markets with their company plan, pricing and excise needs while developing new systems using cutting edge A.I. technology that impacts our business in every corner of the world. We don’t just work, we innovate.
Informational and Digital Technology (IDT) is more than simply an IDT service provider. Our newly established technology hub in Kuala Lumpur is the home of Global Information and Digital Technology, supporting the business across 200 countries. Our IDT hub in Malaysia is leading the transformation from a ‘traditional’ Information Technology organisation to a modern, data driven and digitally enabled organization with the ambition of making BAT the most technology enabled Consumer Goods company in the world.
Together, GBS and IDT, harness the power of concepts like innovation hubs, digital cells, automation, AI, big data and design thinking to unlock real commercial value across our business. We drive our own digital transformation. We are our future makers, industry leaders and game changers.
This is the home of a highly dynamic and cross-cultural network of people with 18 nationalities who interact every day in more than 14 languages. A truly international work environment that serves as the backbone of our business.
As a global company in a fast-paced industry, we’re undergoing some of the most exciting changes in our history and we want you to be part of it. At BAT, we want to grow talent to develop future leaders and now is the perfect opportunity to join and help shape our journey. It is a chance to take control in a challenging environment and do something that you are passionate about.
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Company Benefits
Frequently Asked Questions
BAT Group has more than 100 years of history, ranging from tobacco manufacturing, distribution and also shared services. Today, we are here, representing the global business services of BAT. The range of extended services we provide to our BAT commercial comrades covers IDT, Finance and HR.
We recruit 55,000 people globally. In global business services (GBS), we employ over 700 strong talents who are actively involved in the GBS spectrum of Finance, HR and IDT.
No. Our workforce is no different to other leading FMCG companies, nor are our offices. The ratio of smokers to non-smokers is probably very similar to other businesses and the culture we have is about collaboration, productiveness and positivity – not about whether you smoke or not.
Smoking poses serious health risks – and the only way to avoid these risks is not to smoke. We are very open about this. We believe in individual choice and support the right of adults to make informed decisions about smoking. Our business is about meeting the preferences of the one billion adults who do choose to smoke while, as part of our ambition to transform tobacco, also offering potentially reduced-risk tobacco and nicotine products.
Traditional tobacco products like cigarettes remain at the heart of what we do, but we are also passionate about taking potentially reduced-risk products across the globe. We need fresh minds who can help us to take all elements of our business forward
There are many women bringing our ambitions to life across the world at BAT. Being at a senior level takes a bold attitude, a commitment to our cause and a drive to take their career higher. Gender is no barrier. If you’ve got what it takes, you can be successful at BAT.
We have 55,000 dedicated and talented employees across our global network. This makes the culture here very collaborative and teamwork extremely important. The people here are driven, and to stand out they need to be bold and passionate about the work they do.
In BAT, we have over 40,000 roles available worldwide. The career progression will be dependent on your performance and potential. Basically, the person who is in charge of your career is ‘YOU’. A good start to this question is, what would be your aspiration, and we can help you shape that as we go along.
We are an international company available in 180 markets globally. Opportunities for International Assignments will be dependent on business needs and suitability of the role for the incumbent. As of today, 30% of our management population had opportunity to work at our commercial entities.
Our shared services hub is located in Sunway Geo Tower while our commercial colleagues reside in Damansara City and our field force team is spread out across Malaysia.
We are looking for people who are brave in their thinking, bold in their conviction, results driven, resilience and determined to become an industry game changer.
Believe in your people. We promote 80% of our leaders from within. We train them. Develop them. Put them first. It’s why we’ve been a great place to work for over 100 years. And why we’ve won Great Place to Work officially for three years running. We are BAT #shapetheanswers careers.bat.com
Competition in our industry is fierce. We’re a global leader because our people think globally. This gives us the edge. And because our people are global, we can make that edge decisive. Our people are different people with different strengths from different places. They come here because we’re an inclusive business that thrives on helping them thrive. They are enterprising people who bring their own ideas that keep our business fresh. This diversity makes us who we are. What we have in common is a desire to be the best at what we do – and the resources we need to stay ahead.
Choice, change and continuous improvement. This is what innovation means to us. It’s a rapidly changing world. And, when it comes to tobacco and nicotine products, we’re the ones leading this transformation.
Our innovative potentially reduced-risk products go beyond traditional tobacco to give adult smokers alternatives to cigarettes. Ground-breaking vapour products such as Vype. Revolutionary tobacco heating products like glo that heat rather than burn tobacco. Oral tobacco and nicotine products, including snus, moist snuff and tobacco-free nicotine pouches.
As a responsible, global business our impact is enormous. We innovate to make sure that impact is positive, whether it’s on the lives of our consumers, our people, society or the planet. What you do here will have far-reaching effects; innovation is how you can change things for the better.
One of our core values is diversity. You are free to apply for roles that interest you. Ultimately we hire the best fit for the role. We provide equal opportunity for all nationalities.
You could look out for entry-level roles that will help to build your business acumen and functional foundation in any career.
Our working hours are 8 hours per day. However we practice freedom through responsibility and our core office hours being from 9am – 4.30pm. Hence, if you started work early, you would be able to leave early for the day.
The recruitment process will take no longer than 5 weeks, however at any point if you did not receive an answer from BAT, kindly drop us an email at APFSS_recruitment@bat.com (Finance & HR) or IDTKL_Recruitment@bat.com (IDT) and we will respond accordingly.
Head on to our career website (https://careers.bat.com) and submit your application there. Alternatively, you could submit your application on our job posting here on Talentbank Digital Career Fest.
Additional Information
- LocationSunway GEO, Bandar Sunway